Ten great quotes from Rework

Here are ten great quotes, in no particular order,  from one of my favorite books Rework by Jason Fried and David Heinemeier Hansson. I recommend it to anyone who works with anything.

I was aiming for a Top ten quotes but it was simply too hard to determine, so I settled for ten great ones.

  • “When you make tiny decisions, you can’t make big mistakes.”
  • “You ‘re not going to out-Apple Apple.”
  • “Big companies are obsessed with secrecy.”
  • “Meet at the site of the problem instead of a conference room.”
  • “Don’t be afraid to show your flaws. Imperfections are real and people respond to real.”
  • “No wonder so much business writing winds up dry, wordy and dripping with nonsense. People are just continuing the bad habits they picked up in school.”
  • “There’s a ton of untapped potential trapped under lame policies, poor direction and stifling bureaucracies. Cut the crap and you’ll find that people are waiting to do great work. They just need to be given the chance.”
  • “When everything needs approval, you create a culture of nonthinkers. You create a boss-vs-worker relationship that screams ‘I don’t trust you.'”
  • “Don’t create a policy because on person did something wrong once. Policies are only meant for situations that come up over and over again.”
  • “Don’t talk about “monetization” and being “transparent”; talk about making money and being honest. Don’t use seven words when four will do.”

Order Rework wherever you usually buy books, they’ll probably have it.

Don’t use images in your email signature. Ever.

Maybe you think a logo or other image in your email signature looks cool and professional. Maybe it does. But I assure you, broken images, incorrect file counts, lost attachments and general confusion does not.

Here’s why you should never ever use an image in your email signature.

Images may not be displayed properly, depending on the recipients email application or its settings, especially when an email gets forwarded.  A broken image next to your name just looks plain unprofessional.

The image is a file attachment, so all your emails will be marked as having attachments. It makes it harder to notice when you have manually attached a file. The total count of attached files will be incorrect since it adds the image(s) in your signature. Also it will be impossible to sort or filter your messages on attachments.
Messages in HTML format is a way to make the image not be categorized as an attachment, but there is no guarantee it will work depending on settings, and images in HTML messages are more likely to be blocked by the application.

You don’t want to be the reason for this conversation:

-Did you get my email?
-Which one?
-The one with the files.
-Er, they all have attached files as far as I can see.
-This one has eight files in it.
-I have no email from you with eight files. The closest is nine.
-That’s wrong. I sent you eight.